Hear my voice video series runner-up in national award

We are thrilled to announce that the 'Hear my Voice' video series came runner-up for a national award at this year’s Picker Experience Network National Awards (PENNA).

The PENNA awards honour outstanding achievements and best practices in patient experience across the health and social care sectors.

This year the ‘Hear my Voice’ co-produced educational video series has been recognised in the Communicating Effectively with Patients and Families category.

The Level Up, Cheshire and Merseyside, Young People and Families, Lead Provider Collaborative, alongside CANDDID (Centre for Autism, Neurodevelopmental Disorders and Intellectual Disabilities), co-produced five educational films with:

• Young people from Jigsaw and the team from Cheshire East youth support service
• Young Carers
• Parent Carers/Cheshire East Parent Carer Forum
• CWP Children and Young People Urgent Support Team
• Phil Morris, Director of Specialist Communication Techniques.

The films highlight and share learning through patient experience in managing and preventing a crisis from a perspective of young children, parent carers, young carers, clinicians, and a communication specialist. View the full series on our website.